When to make a police report:

​

• Any party is conveyed by ambulance to hospital or given 3 days’ outpatient medical leave

• Government or foreign registered vehicles are involved

• Government property is damaged (e.g. lamp post, tree)

• A cyclist or pedestrian is involved, whether injured or not

• Vehicle is stolen or vandalized

 

In the event of a non-traffic accident (e.g. flood, fire or theft):

​Please file a GIA report within 24 hours of the accident either through respective insurer Preferred Workshops or Approved Reporting Centres (ARC).

​

The Dos:

​

• Stay calm and not be angry. Move to somewhere safe and check if anyone requires assistance. Contact your Prestige RM consultant immediately.

• Obtain details of third party and any witness(s) i.e. name, NRIC no., address, contact no., vehicle no. and name of third party’s insurer.

• Take photos of accident sceneThe Don’ts. Where possible, show the extent of damage to each vehicle and positions of both vehicles. Keep any video clips showing how accident happens as proof of evidence.

• Under the Motor Claims Framework introduced by the General Insurance Association (GIA), you are required to file a GIA report within 24 hours of the accident either through respective insurer Preferred Workshops or Approved Reporting Centres (ARC) regardless of whether you intend to claim on your own car policy or not, or whether your vehicle is damaged or not.

​

The Don’ts:

​

• Do not admit liability, sign any promissory note agreeing to pay for damages or allow any towing service to take your vehicle away.

• Do not answer any correspondence concerning the claim from any parties or their lawyers. Instead, forward all such correspondence immediately to us.